Warranty Clarification

This page was created to help clarify some common warranty questions about Roush Performance Products. These clarifications contain personal opinion and interpretation, as well as facts and information collected over the years. As always, your first stop for warranty questions should be your local Ford Roush Dealer. Your nearest dealer can be located using the Roush Dealer Locator. Questions can also be directed to Joe Englehardt at Roush Performance - 1-800-59-ROUSH.

Coverage:

SM99 and SM00 Chrome Wheels Examples:
SM99 and SM00 Chrome Wheels Warranty coverage on all SM99 and SM00 wheels are 12 month or 12,000 mile warranty against defects (note the traditional road damage and abuse exceptions apply). This warranty exists on all SM99 and SM00 wheels. Please see your warranty paperwork for specific details. Warranty is for original owner only and is non-transferrable.
SM03 Chrome Wheels Example:
SM03 and SM05 Chrome Wheels In an effort to continually improve their program, Roush Performance made the decision to offer a 36 month or 36,000 mile warranty against defects (note the traditional road damage and abuse exceptions apply) on all SM03 and SM05 wheels: this includes the F-150 chrome wheel, the SM03 18-inch Mustang wheel and the upcoming SM05 18-inch Mustang wheel (available for sale in January 2005). Warranty is for original owner only and is non-transferrable.

What This Means:

The Roush wheel warranty works the same way as any other warranty. If there is any issue with the Roush wheel within the warranty period, Roush Performance will work with the Ford dealer to determine the defect, and replace or repair as necessary. If the defect occurs or is noticed after the warranty period, the same rules would apply as with any other warranty - if the item is outside of its warranty period, it is not covered.

What You Can Do:

To assure you get the best results from your wheels, there are several things you can do.

• Keep wheels clean
  • Remove brake dust often as brake dust can pit chrome surfaces
  • Do not use high-pressure washers to clean wheels
  • Do not use any solvents or cleaners that are not specifically designed for chrome wheels.
  • Do not use a brush - chrome wheels have a clear protective coat that can be disrupted with a brush.
  • Be careful when using the Tire Gloss products... they are very abrasive and can corrode the wheel finish if left on the wheel.
  • Absolutely no ammonia-based or acid cleaning solutions should be used on chrome wheels.
  • Dry the wheels after cleaning.
  • Apply a good quality car polish to the wheels to protect the clear coat.
• Inspect wheels and tires regularly
  • Be dilligent about inspecting chrome wheels during the warranty period to assure no defects are present.
  • If defects are found outside of the warranty period, contact a wheel specialist to see if any measures can be taken to prevent future damage.
  • Check the inboard surface area of the wheels to assure there is no rubbing on suspension components.
  • Check tires carefully for any uneven wearing. If alignment problems exist, there will be uneven wearing on the tires. Frequent inspection will prevent an unexpected problem. Ford offers one free alignment per year under warranty if a problem exists.

Commentary:

After looking at various other wheel manufacturer's warranties, I found that most I found carry a one-year warranty against defects. It appears that Roush has stepped in front of this by offering a three-year warranty on the SM03+ wheels. Be responsible and be sure to check the wheels thoroughly, especially during the warranty period. High performance vehicles require a bit more attention than regular street cars. It is up to you to maintain proper tire inflation pressure, inspect tires and wheels regularly, and follow through with the recommended maintenance program. Do not leave it all up to the guy at the Jiffy Lube. Get intimate with your car for best results.

Please Note: these recommendations, suggestions, and interpretations do not necessarily reflect the legal or implied policy of Roush Performance. Contact your Ford Roush dealer for any questions or issues with your warranty.