Quote:
|
Originally Posted by HURTNEM
I agree with this idea, but ONLY if you still want it. There's no way you can keep changing my delivery date from Feb 15th, to April 15th, to Jun 15th and still nothing and have no info to provide me, nor offer any compensation. To me it's arrogance that allows any seller to treat buyers like this and expect you to just sit and wait. I understand mistakes happen, but when the same mistakes take place over and over, it's no longer a mistake, but a Habit. To me the arrogance gives the mentallity that "my product is in such demand that I can treat customers however I want and they'll still buy it". This gives no motivation to change their "habits". The only way you as a consumer can force them to change their habits is by sticking together and walking away. If no one is waiting on the cars anymore they'll get their act together. If you do wait it out, you're due some serious compensation (ie. discount on the original purchase price, free floor mats, free extended warranty etc.). You MUST show me you appreciate my business by addressing YOUR mistakes or I'll find something else. I have no problem waiting for something that's worth it, but they need to provide the proper date (that's their job). Are you supposed to wait a year after the original delivery date only to find out the reason for the delay was they lost your order? That would really suck wouldn't it? Reality is, this may just be the case and the only way you'll find out is if you keep waiting and keep getting no car. Even if it's not the case, the results you're experiencing in my eyes are unacceptible!
|
Great point but the problem is, the dealer is the middle man. It's not thier fault that Roush didn't deliver as promised so they won't give you a discount, and Roush isn't selling the car to the consumer so they aren't going to take money off for the dealer. It's a beautiful thing for all parties involved EXCEPT the end user. The dealer will probably say, "Theres 50 people behind you that want this car, do you want it or not?" Walking and going to another dealer gets the same results, you bought a Roush, Roush gets paid and your back at the end of the waiting list. Lot's of people have been waiting a loooong time for the release of this car (Stage 3), I feel too long, and I've seen people on these lists drop off and buy other cars because they got tired of moved delivery dates or dealer mark-ups and even non refundable deposits. Point is, It has to be the car that will make you happy, nothing worse than making payments on a car that isn't exactly what you wanted. If you can accept something else, pull out, move on, and send them a message. If its the only thing that will make you happy, then the wait while not justified, is worth the hassle.
Good luck.